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NEBRASKA STATE VINE HOTLINE
FACT SHEET
NEBRASKA VINE NUMBER : 1-877-NE 4
VINE (877) 634-8463
Register
or Find an
Offender Online at www.vinelink.com
General
Information
The Nebraska VINE
service is provided by the Nebraska Sheriff’s Association, Nebraska
Domestic Violence Sexual Assault Coalition, Nebraska Coalition for
Victims of Crime, Nebraska County Attorneys’ Association, Nebraska
Department of Correctional Services, Nebraska Crime Commission and CJIS
Advisory Committee.
VINE will monitor the
custody status of adult inmates in all county jails and state prisons.
Updated information is available 24 hours a day. VINE is available in English
and Spanish and supported by 24-hour operator
assistance.
Information
Anyone may call the
Nebraska State VINE Hotline to determine the custody status of an
inmate.
Callers should
know the inmate’s name or booking number.
Callers may call
as often as they like and do not have to register when calling.
Registration
Crime victims and the
general public register directly with the VINE service by calling the
VINE Hotline number. They will need to provide:
A telephone number
they can be reached at for notification
4-digit PIN (Personal Identification Number)
(Registered
persons should update their telephone number or PIN by calling the VINE
Hotline directly.)
Note: Case
information is currently not available through VINE. Procedures are
being developed to include automatic registration for court event
information for Lancaster County as a pilot site. These procedures are
not yet final.
Notifications
Unless otherwise
noted,
notification calls begin as soon as the VINE Call Center receives
updated records from the on-site computer (within 15 minutes of record
change) and continue for 24 hours or until the notification is
confirmed by the correct PIN.
Notification calls to
registered victims will be made when one or more of the following
occur:
County Jails
- Inmate is released
from custody for any reason
- Death of the inmate
(calls made only during daytime hours
- Inmate escapes from
custody
- Inmate is returned
to custody after escape (calls made only during daytime hours)
- Inmate is
transferred to another facility (delayed notification/calls made during
daytime hours)
Nebraska Department
of Correctional Services (DCS)
In addition to the
notifications listed above, the DCS will provide the following
notifications:
- Commute of sentence
or pardon
- Release to
furlough, work release or community program (unsupervised custody)
- Cancellation of
scheduled release
- Upcoming parole
hearing (30 day advance/daytime hour notification)
- Cancellation of
parole hearing (daytime hours only)
- Parole hearing
results (daytime hours only)
Calling Patterns
High Priority –
Notification calls will continue until a correct PIN is entered or
until 24 hours have elapsed. When a custody status change occurs, the
system will call the victim every 30 minutes if there is
no answer or a busy signal is received. A message will be left on an
answering machine but calls will continue every two hours.
On an unconfirmed notification, calls will also be made every two
hours. Notifications will take place throughout a 24 hour period unless
otherwise noted as daytime hours only. Daytime hours are from 7:00 am
to 9:00 pm.
Delayed High
Priority
– These calls will begin six (6) hours after the transfer of the
inmate and will continue until a correct PIN is entered or until 24
hours has elapsed. The system will call the victim every 30
minutes between the hours of 7:00 am and 9:00 pm, if there is
no answer or a busy signal is received. A message will be left on an
answering machine, but calls will continue every two hours.
On an unconfirmed notification, calls will also be made every two hours.
Note: When a registered person is notified of
an inmates transfer to another facility, he or she must re-register
with VINE to keep the registration current.
Data Purge
Inmate records will be
purged from the VINE database after the inmate has been released from
custody for two weeks. Data will not be purged if there are open cases
associated with the inmate.
Additional
Assistance
For customer service,
technical assistance or to report a possible problem call the VINE
Customer Service Department at 1-800-865-4314.
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